Privacy Policy
SAMÍ ("we", "us", "our") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.
Information We Collect
- Account information — name, email address, and password when you create an account.
- Order information — shipping address, phone number, and payment details when you place an order.
- Usage data — pages visited, browser type, and device information collected automatically to improve our website.
How We Use Your Information
- To process and deliver your orders.
- To communicate with you about your orders and account.
- To improve our website and services.
- To send order confirmations and shipping updates via email.
Data Sharing
We do not sell your personal data. We share information only with trusted service providers that help us operate (payment processors, shipping carriers, email services), and only to the extent necessary to fulfil your order.
Legal Basis for Processing
We process your personal data on the following grounds:
- Contract — to fulfil orders you place with us (shipping address, payment details, etc.).
- Consent — when you create an account or contact us voluntarily.
- Legitimate interest — to improve our website, prevent fraud, and ensure security.
You may withdraw your consent at any time by contacting us or deleting your account. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
Cookies
Our website uses cookies and similar technologies to keep you signed in, remember your preferences (such as currency), and understand how visitors use our site. These are essential for the website to function correctly.
We do not use third-party advertising or tracking cookies. You can control or delete cookies through your browser settings at any time, although doing so may affect your experience on our site.
Data Retention
We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. Specifically:
- Account data — kept for as long as your account is active. You may request deletion at any time.
- Order records — retained for up to 5 years to comply with tax and accounting regulations.
- Usage data — retained in anonymised or aggregated form and periodically purged.
Data Security
We use industry-standard measures to protect your data, including encrypted connections (HTTPS), secure password storage, and restricted access to personal information.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us. If you have an account, you can update your information directly from your account page.
Contact
If you have any questions about this policy, please email us at samistore.support@gmail.com.