Returns Policy

All Sales Are Final

As a newly launched brand, we do not currently offer standard returns or exchanges. All purchases are considered final. We encourage you to review our size guide and product descriptions carefully before placing your order.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, we are happy to help. Please contact us within 48 hours of delivery so we can review the issue promptly.

To help us process your request, please include the following in your message:

• Your order number
• A description of the issue
• Clear photographs of the item and any damage

Our team will review your case and get back to you as quickly as possible with a resolution, which may include a replacement or store credit at our discretion.

How to Reach Us

For any questions about your order, email us at samistore.support@gmail.com. We aim to respond within one business day.

Policy Updates

As SAMÍ grows, we plan to expand our returns options. This page will always reflect the most up-to-date version of our policy.